Thank you for your help and advice. Matthew was brilliant - reassuring me when my PayPal transaction failed to process the first time (a fault with PayPal and nothing to do with Salon Easy/Parlux.co.uk, I hasten to add!) and providing me with outstanding advice on which hairdryer to use. I couldn't be happier with my product, which arrived the very next day - quicker than expected and in perfect condition. Thank you!
What a total and utter joke. Item ordered went wrong. No replacement offered. Eventually after three months sent a cheque to cover cost of item but not the return postage. Sent cheque back after trying to get postage for six months and hearing nothing. Eventually received a PayPal refund for the item. However still no return postage covered. Phoned again to be told their terms didn't cover it. I checked the distant selling regulations and under these as the seller has no policy for return of faulty items he should refund the postage. Phoned again for the seller to get abusive and eventually hanging up on me. Avoid them like the plague. Not worth the hassle.
SalonEasy is a UK Hair Care based in Wirral, North West England. SalonEasy is located at 3 Pye Rd, Heswall, Wirral CH60 0DB, UK.
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