Never can get through on the phone to make an 'on the day' appt. This is beginning to be a joke trying to get any appts with your GP anymore.The practice has always been good but ever since they became a bigger practice a few years back and there's more patients it's become a common fail to get an appt. Why they stopped the 'ring at 2.30' for later in the day appts is beyond me....now it's bottleneck busy lines at 8.30am! No wonder people get frustrated and clog up the A&E depts. I'm going to now register with another clinic and hope I'm luckier there.
This is an excellent surgery unless you are ill. Getting a same day appointment is joke at worst and a lottery at best. You ring in at 8:30 am and if you are lucky enough to to get an appointment, great, if not try again the next day, etc etc. If you want to book an appointment be prepared for at least a 7 day wait. The receptionists response to this is "try the walk-in centre". On that note, what a condescending, arrogant person she was both on the phone and in person. No consideration to your personal health.I registered with a new doctor, which had a 24 hour registration period, diagnosed, treated and on the mend all before the earliest appointment Orchard could provide.VERY VERY VERY poor service, join if you are healthy and never need to visit the doctors, don't if you infrequently need to visit the doctors and can;t afford to wait 7-10 days for an appointment
Dr B G Lannigan - The Orchard Surgery is a UK Doctor based in Wirral, North West England. Dr B G Lannigan - The Orchard Surgery is located at The Orchard Surgery, Bromborough Village Rd, Bromborough, Birkenhead, Wirral CH62 7EU, UK.
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